ICuci Terms and Conditions – Official Platform Terms of Use

1. Introduction and Acceptance of Terms

Welcome to iCuci, Malaysia's trusted online entertainment platform. By accessing, registering for, or using any part of the website icuci.pro, you are deemed to have read, understood, and fully agreed to the Terms and Conditions stated herein.

These Terms and Conditions constitute a binding agreement between you (hereinafter referred to as "Member") and the iCuci management (hereinafter referred to as "Platform"). If you do not agree with any part of these terms, please discontinue use of the platform immediately.

The platform reserves the right to amend, add to, or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon posting on this page. It is your responsibility to review these terms periodically to ensure you remain compliant with the latest version.

2. Eligibility and Account Registration

To register and use iCuci, you must meet the following requirements:

• Aged 18 years of age or older or have reached the legal age stipulated in your jurisdiction.
• Not appearing on any list of individuals prohibited from using online gambling services by the relevant authorities.
• Hold only one (1) account only on the iCuci platform. Multiple account registrations by the same individual are strictly prohibited and may result in all associated accounts being closed without compensation.
• Provide accurate, complete, and up-to-date personal information during registration. False or misleading information may result in account closure and forfeiture of all existing balances.

Identity verification (KYC – Know Your Customer) is mandatory before any withdrawal is approved. You will be required to submit valid identification and any supporting documents requested by the iCuci support team.

3. Account Security and Member Responsibilities

You are solely responsible for all activities that occur under your account. The platform employs high-level encryption to protect your data and transactions — however, the security of your password and login credentials remains your own responsibility.

• Use a strong, unique password that is not shared with anyone.
• Do not log in over unsecured public Wi-Fi networks.
• Enable two-factor authentication (2FA) where available for an added layer of security.
• Report any suspected suspicious activity on your account to the iCuci support team immediately.
• Never share your account information — including your password and OTP — with anyone, including individuals claiming to be iCuci staff.

ICuci will not be held responsible for any loss or damage arising from your failure to follow the recommended account security measures.

4. Deposits, Withdrawals and Financial Transactions

All financial transactions on the iCuci platform are processed through secure, integrated payment methods. The platform accepts multiple payment options including local bank transfers, e-wallets, and other digital methods listed on the deposit page.

Regarding Deposits:

• The minimum deposit is as stated on the cashier page. There is no maximum deposit limit for fully verified accounts.
• Deposited funds cannot be reversed once a transaction has been successfully processed, except in cases of technical errors recognised by the platform.
• You may only deposit funds from an account or wallet registered in your own name. Third-party payments are not accepted.

Regarding Withdrawals:

• Withdrawal requests will be processed within the designated working hours once KYC verification is complete.
• The withdrawal method must match the original deposit method for financial control and fraud prevention purposes.
• The platform reserves the right to request additional documents for withdrawals exceeding certain limits before approving the transaction.
• Any suspicion of fraud or money laundering may result in a temporary account freeze pending the completion of an investigation.

5. Bonus, Promotion and Reward Terms

ICuci offers a variety of bonuses and promotions to members as part of the platform's rewards programme. All bonuses are subject to the following terms:

• Each bonus has its own wagering requirement that must be met before a withdrawal can be processed.
• Bonuses may only be used for wagering activities within the platform and cannot be directly converted to cash.
• Welcome bonuses, reload bonuses, and special promotions each carry their own validity period. Expired bonuses will be cancelled automatically.
• Bonus abuse — including the use of multiple accounts, hedge betting (arbitrage), or system manipulation — will result in cancellation of all bonuses and account closure without compensation.
• The platform reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

For more information about current promotions, please visit the homepage or contact the iCuci customer support team.

6. Accepted Conduct and Prohibitions

All iCuci members are expected to conduct themselves responsibly and ethically while using the platform. The following are strictly prohibited:

• Using automation software, bots, scripts, or any other technology designed to exploit the gaming system.
• Colluding with other players to gain an unfair advantage in multiplayer games.
• Spreading false information, harassing, or threatening other users or platform staff.
• Attempting to access restricted areas of the platform or breaching the security of the iCuci system.
• Using the platform for money laundering or any other illegal activity.
• Registering using another person's identity or false information.

Any violation of the above prohibitions entitles the platform to close the relevant account, forfeit existing balances, and report the case to the appropriate authorities without prior notice.

7. Platform Liability Limitations

The iCuci platform operates on an "as-is" basis. While we strive to ensure smooth and consistent service, we cannot guarantee that the platform will be entirely free from technical disruptions, downtime, or system errors.

• ICuci is not responsible for any financial losses resulting from betting decisions made by members.
• The platform bears no liability for losses caused by internet disruptions, user device failures, or circumstances beyond the platform's control.
• In the event of a technical error affecting game results, the platform reserves the right to void the affected round and return the original bet to the member.
• The platform's maximum liability under any circumstances shall not exceed the total amount deposited by the member in the 30 days preceding the incident.

8. Privacy and Personal Data Protection

ICuci respects your privacy. All personal information collected during registration and use of the platform is handled in accordance with Privacy Policy our separate policy.

In summary, your data is collected for the following purposes:

• Identity verification (KYC) and fraud prevention.
• Process financial transactions securely.
• Providing better customer support services.
• Comply with all applicable laws and regulations in force.

Your data will not be sold, shared, or transferred to third parties without your consent, except where required by law or a competent authority.

9. Account Closure and Suspension

You may close your account at any time by contacting the iCuci support team. Prior to closure, please ensure all eligible balances have been withdrawn in accordance with the established procedures.

The platform reserves the right to suspend or close your account without notice if:

• You have breached any provision of these Terms and Conditions.
• There is suspicious or fraudulent activity associated with your account.
• You failed to submit the required KYC verification documents within the specified timeframe.
• Your account has been inactive for a period exceeding the limit set by the platform.

Once an account is closed, you are no longer permitted to re-register using the same or related information without written consent from iCuci management.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where the iCuci platform is registered and operates. Any disputes arising from the use of this platform shall be resolved through a mutually agreed arbitration process before any formal legal action is taken.

If you have any complaints or enquiries regarding these Terms and Conditions, you may contact our support team through the official channels provided on the platform. We are committed to addressing every complaint transparently and fairly within a reasonable timeframe.

These Terms and Conditions are effective from June 2026 and supersedes all previous versions. Any updates will be posted on this page.